Privacy Policy of Souletters

INTRODUCTION

When using Souletters.com (the “Website”) or going to a website that uses our advertising technology, you must abide by this policy as well as the terms and conditions of use listed on Souletters’ Terms and Conditions page. This policy outlines the procedures by which we will process any personal information you give us or that we obtain from you. To learn about our policies and procedures regarding your personal data and how we will handle it, please carefully read the following.

Third-party links:

Links to plug-ins, applications, and websites owned by third parties may be found on this website. It’s possible for third parties to gather or share information about you if you click on those links or enable those connections. These third-party websites are not under our jurisdiction, and we have no control over their privacy policies. We advise you to read the privacy policies on every website you visit before leaving ours.

DATA WE COLLECT ABOUT YOU

Any information that can be used to identify a specific individual is referred to as personal data or personal information. Data that has had the identity removed is not included (anonymous data).
We may collect, use, store and transfer different kinds of personal data:

  1. Information you give us – By completing forms on the website or contacting us via phone, email, or other means, you can provide us with information about yourself. This includes the data you submit when you sign up to use the website, make an order, give us information about a specific product, engage in discussion boards or other social media features on the website, enter a contest, promotion, or survey, or report an issue with the website. Along with the name, date of birth, age, gender, and address of the book recipient, we may also collect information from you that includes your name, billing address, delivery address, email address, phone number, age, gender, and photo. We may use each piece of information you send us on its own or in combination with other information you send us.
  2. Information we collect about you and your device – Each time you visit the Website we may automatically collect the following information:
    a. technical details, such as the IP address that your computer uses to connect to the Internet, your login credentials, the type and version of your browser, the time zone that you are using, the kinds and versions of your browser plug-ins, the operating system, and the platform
    b. details about your visit, such as the entire Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time); products you viewed, bought, or searched for; duration of visits to specific pages; browser response times; download errors; information about how you interacted with the page (such as scrolling, clicking, and mouse-overs); techniques for leaving the page; and any phone number you used to contact our customer support department
  3. Information we collect about you via advertising – From time to time, we may place ads on third party sites (such as YouTube). We and our partners may use different technologies (like cookies) to gather and store information about you when you view or interact with our ads. This information includes cookie data and anonymized IDs for advertising and attribution purposes. We employ these technologies to improve our comprehension of our clientele and the efficacy of our advertisements.
  4. Information we receive from other sources – If you use any of the other websites we run or the other services we offer, we might get information about you. Additionally, we collaborate closely with other parties, and they may provide us with information about you. Examples of these parties include business partners, technical subcontractors, payment and delivery service providers, advertising networks, analytics companies, search information providers, and credit reference agencies.
  5. Location Information – We might also gather location-related data, like the IP address of the device you use to access our website.
  6. Communications and Marketing Data includes your communication preferences and how you would like to be contacted for future marketing.
  7. We don’t get any financial data from you. Payment processors from outside the company gather and store this.

HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through;

Direct interactions. Your Identity, Contact, Technical, and Financial Data can be provided to us through forms you fill out, correspondence with us via mail, phone, email, or another method. This covers the personal information you supply when you:

  1. apply to use our services or products.
  2. register for a free account on our website or use the live chat feature.
  3. subscribe to our service or publications.
  4. request marketing to be sent to you.
  5. call us and either leave a message or ask to be contacted back.
  6. participate in a contest, offer, or survey.
  7. respond to promotional content on our social media platforms, such as our Facebook, Twitter, and Instagram pages.
  8. give us some feedback.

Automated technologies or interactions. We might automatically gather Technical Data about your device, browsing habits, and activities while you engage with our website. We utilize server logs, cookies, and other comparable technologies to gather this personal data. If you visit websites that use our cookies, we might also obtain Technical Data about you. For more information, please refer to the cookie policy located at the bottom of this page.

Third parties or publicly available sources. We might get your personal information from the different third parties listed below: